Wind Site Enablement Officer – Network Infrastructure
Our client is recruiting for a Site Enablement Officer to join their team in Boston, Massachusetts, on an initial 6 month contract.
This individual will play a crucial role in maintaining and expanding their network capabilities while ensuring high availability and minimal disruptions.
Responsibilities of the Site Enablement Officer:
- Setting up network infrastructure in new locations.
- Configuring DHCP, DNS, creating and updating Visio diagrams, configuring Cisco routers and switches, cable and install equipment onsite, establish appropriate documentation and monitoring.
- Regular maintenance and updates to existing network setups.
- Life cycling old equipment, coordinating down time with the business to push updates and changes.
- Working directly with the business to address and resolve any network issues as they arise.
- Coordinating with ISPs if there are any planned or unplanned outages.
- Participate in daily operations along with the Site Enablement Team in US timezones.
Requirements:
Hard Skills:
- Basic Network Knowledge: Understanding of routing, switching, and wireless.
- Hardware Proficiency: Familiarity with Cisco routers, switches, and access points. Identifying the correct data ports, configuring, installing, etc.
- Cabling Knowledge: Expertise in cable types (Cat6a, fiber types), uses of SFPs, cable tracing, and testing ports.
- Tool Usage: Proficient in using tools like cable testers and WiFi scanners to troubleshoot network issues.
- Technical Oriented Management Systems: Proficient in ServiceNow, SolarWinds, ITIL, and Azure DevOps is necessary.
Soft Skills:
- Organisation: Keeping track of necessary cables, access credentials, passwords, etc.
- Travel Readiness: Able to travel to sites on rare occasion or as needed. Flexibility to handle unexpected travel.
- Vendor Coordination: Ability to manage and coordinate multiple vendors and stakeholders simultaneously.
- Pressure Management: Staying calm in a high pressure environment.
- Problem Solving: Being resourceful in addressing uncommon issues without rushing, which can lead to mistakes.
- Flexible Working Hours: Willingness to work late hours when necessary, as some changes can only be implemented after business hours.
Additional Information:
Tools:
- ServiceNow: For managing incidents, service requests, and tracking both stock and vendor information.
- ITIL Framework: For structured IT service management.
- Azure DevOps: For project management and CI/CD pipelines.
- Cable Testers, WiFi Scanners: For diagnosing and resolving physical connectivity issues.
- SolarWinds: Monitoring all devices and checking for device availability,
- DNAC: Configuring and monitoring network equipment.
Apply below or CVs to [email protected]
Benefit of Working with Visuna:
- A dedicated member of the team responsible for your placements and welfare.
- Some of the best day rates in the industry.
- FREE worldwide insurance and Medevac cover whilst on a placement.
- 24/7 access to our specialist support team.
- Assistance and advice on a range of business topics.
- FREE access to our competency scheme.
- Increased opportunity to potential clients and more placement opportunities.